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Travel rule
Travel rule
Travel rule ensures compliance with regulatory requirements when working with crypto addresses.
When creating the first withdrawal or deposit request, the client fills out a specialized questionnaire of the Payment method type. The client fills out the questionnaire specifying their crypto wallet address, after which the questionnaire is submitted to this section for data verification by the broker.
Please note! The following steps must be completed before using this functionality: - Create a Travel rule questionnaire in the KYC section; - Attach the questionnaire to the client's Profile or to the broker's profile (if the functionality needs to be applied to all clients). To link a questionnarie to profile,Profile Managementpermission is required; - Enable theCheck crypto address by whitelistcheckbox in the broker's Payment settings.
Functionality for managing client crypto wallet addresses is available in the Whitelists tab of this section.
The Travel rule procedure is performed separately for deposits and withdrawals. Address verification for one payment type does not automatically ensure its verification for another.
When whitelisting is enabled, verification is performed within the current broker. If the same address has been verified with another broker, a separate whitelisting procedure must be completed for the current broker.
A crypto address cannot be linked to multiple client profiles within a single broker. If an attempt is made to use an address already linked to another client, the user receives a corresponding notification.
Unprocessed questionnaires in theTravel ruletab are included in the counter in theFinancessection of the admin terminal's main menu. After applications are processed, the indicator and counter value are updated automatically.
The section table contains data on questionnaires submitted by clients for the whitelisting procedure. It is filled in by the client upon the initial deposit request (when requests are received via a payment connector) and withdrawal request:
| Name | Description |
|---|---|
| ID | Identifier of the questionnaire submitted for review. |
| Client | The client profile that submitted the questionnaire for review. |
| Currency | The asset the client will use within the network. |
| Payment system | The blockchain for the asset used by the client. |
| Payment type | The payment type specified in the request — withdrawal or deposit. |
| Status | Questionnaire status: Confirmed — the client can use the address for |
| Created | Date and time the request was created. |
| Submitted at | Date and time the questionnaire was submitted for review. |
Questionnaire statuses:
Please note! Until verification by the broker (status Confirmed), the client will not be able to use the address for deposits or withdrawals.
| Name | Description |
|---|---|
| Draft | The client has started filling out the questionnaire but has not submitted it to the broker for review. |
| Under review | The client's questionnaire has been taken into processing by the broker (technical status). |
| On hold | The client submitted the questionnaire to the broker for review, but the broker required additional time to process the request (technical status). |
| Additional info required | The review has been completed but discrepancies were found. A questionnaire in this status can be edited by the client and resubmitted to the broker. |
| Rejected | The questionnaire did not pass the broker's review. |
| Confirmed | The application has been verified by the broker. The client can use the wallet for the payment type specified in the questionnaire. |
Address verification is performed independently for deposits and withdrawals. If an address is verified for one payment type, a separate Travel rule procedure is required to use it for transactions of another type.
Request verification
Clicking on the ID of a questionnaire review request (crypto wallet address) in the table will open the request card.
After reviewing the questionnaire fields, the broker can verify the client by clicking the Change status button and setting it to Verified:
Any other status can also be assigned to the questionnaire to indicate a particular stage of the review process.
By enabling the Mark wrong checkbox and adding a comment (visible to the user), the questionnaire will be assigned the status Under review.