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Whitelists

Whitelists

This section is designed for centralized management of verified client crypto addresses. The functionality automates address verification during deposit/withdrawal operations and blocks transactions to unverified wallets.

In individual accounts, you can disable address checking using the Skip crypto address checking setting in the adjustment block.
Important! The following steps must be completed before using this functionality: - Create a Travel rule questionnaire in the KYC section; - Attach the questionnaire to the client's Profile or to the broker's profile (if the functionality needs to be applied to all clients). To link a questionnarie to profile, Profile Management permission is required; - Enable the Check crypto address by whitelist checkbox in the broker's Payment Settings.

Crypto address verification and all whitelisting operations are performed within the current broker and only when the Check crypto address by whitelist setting is enabled.

An address verified with another broker is not considered verified for the current broker and can be whitelisted independently. If the Check crypto address by whitelis setting is disabled, cryptocurrency addresses are not checked for duplicates.


Address records appear in the section table for addresses:

  • added by the client - require completion of Travel rule questionnaires and verification by the administrator;
  • added by the administrator (not displayed in Travel rule and do not require additional administrator verification).

finances_whitelists.png

The section table contains data on client crypto wallet addresses:

NameDescription
IDWhitelisting record identifier.
ClientThe client profile that owns the specific crypto wallet address.
CurrencyCrypto wallet currency.
Deposit validatedIf set to Yes, the client can make deposits using this crypto wallet.
Withdrawal validatedIf set to Yes, the client can make withdrawals using this crypto wallet.
Crypto walletThe client's crypto wallet address.
Address typeThe crypto wallet address type (a sequence format of letters and numbers that identifies the blockchain network).
DeactivatedIf set to Yes, the wallet cannot be used for deposits or withdrawals.

Crypto address verification is performed separately for deposits and withdrawals. A value of Yes for Deposit validated does not automatically verify the withdrawal address, and vice versa.

To use a single address for both types of transactions, both Deposit validated: Yes and Withdrawal validated: Yes must be set.

Adding an address by administrator

To add a new address, click the Add address button in the upper right part of the section. This will open a side page for entering the data:

finances_whitelists_add.png

NameDescription
ClientThe client profile for which the crypto wallet address is being added.
AddressThe client's crypto wallet address.
Payment systemThe crypto wallet address type (a sequence format of letters and numbers that identifies the blockchain network).
Deposit validatedIf set to Yes, the client can make deposits using this crypto wallet.
Withdrawal validatedIf set to Yes, the client can make withdrawals using this crypto wallet.
DeactivatedIf set to Yes, the wallet cannot be used for deposits or withdrawals (used, for example, to quickly disable compromised addresses).

After filling in the data on the side page, click the Add address button to add the address record to the system.

Within a single broker, a crypto address cannot be used simultaneously by payment methods across different client profiles. If a client attempts to use an address already associated with another profile within the same broker, the platform displays a notification that the address is in use by another client.

To use such an address for another profile within the same broker, you must first delete the payment method, whitelisting entry, and Travel Rule form associated with the address from the previous profile.

Please note! Adding an address to the whitelist for deposits/withdrawals does not automatically grant permission for them. To enable deposits/withdrawals, the corresponding checkbox - Withdrawal validated or Deposit validated must be enabled in the address settings.
Also note! The Deposit validated checkbox only affects deposits received through the payment connector. Other deposits are processed using the standard functionality available in the Deposit and Withdrawal Requests section.

Editing an address

Clicking the Edit button next to any address in the table will open its editing side page, where the Deposit validated, Withdrawal validated, and Deactivated checkboxes can be enabled or disabled.

Deleting an address

Clicking the Delete button next to any address in the table removes the address from the whitelist.

When deleting an address:

  • the associated Travel rule is deleted;
  • the previously verified Payment methods in the client profile is set to 'Draft';
  • Deposit and withdrawal requests created by the client for the associated payment method are rejected.

When deleting a crypto payment method, the associated address is deactivated in the whitelist based on the client profile to which the payment method belonged. Entries with the same address at other brokers remain unchanged.

When re-requesting a deposit/withdrawal to already removed address, the standard procedure for creating a whitelisting request is used.

Creating a whitelisting request by the client

Important! To work with created whitelisting requests, the client must have the KYC permission in his Role.

To create a whitelisting request, the client must submit a withdrawal request specifying a new Crypto account address in the Finances section of the client terminal:

finances_whitelists_withdraw.png

After that, the request will appear with the status Awaiting whitelisting, showing the date and time it was created (the broker can see it in the Deposit and Withdrawal Requests section, but further processing of the request will be unavailable until the Travel rule questionnaire is verified):

finances_whitelists_withdraw_awating.png

By clicking the Travel rule apps button, the client will be shown a list of completed forms as well as forms that require completion, according to the whitelisting questionnaire created by the broker in the KYC section.


After the broker verifies the questionnaire in the Travel rule section, the client's current withdrawal request will move to the New status and become available for processing. Subsequent withdrawals by the client to this wallet will not require additional verification by the broker.

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