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Public accounts

Public accounts

The section is created to manage public accounts for clients. A public account can be created both from the admin terminal and by the client from the client terminal.

The subscription fee for a public account is deducted in advance from the client's account from which the subscription is made. The fee is credited to the commission account, which is automatically created by the system for the public trader when the public account is created.

Please note! When subscribing, market orders will be placed on the trading account to match the public account, regardless of its current P/L.

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The section is a table that contains the following fields:

NameDescription
IDclient account identifier in the platform
Namespecified name of the public account
Statuspublic account status confirmed by the administrator
Descriptionspecified description of the public account
Recommended depositrecommended deposit for subscribing to a public account
Subscription typeshows fee type, fee and its fee for subscription to the owner of the public account
Min subscription amountthe minimum amount that must be in the client's account for the client to subscribe to a public account
Subscription stepthe step by which the amount that will be used to subscribe the customer to a public account is increased/decreased (available in the casual app)
Subscribers amount boostervalue added to the visible Subscribers amount of the account
Subscribers amountnumber of subscribers on the public account (also displayed in the mobile app), includes Subscribers amount booster

In the row for each public account in the table, buttons are available for editing:

  • Change status – allows you to change the Status of the public account. Details about statuses are provided below in this article.
  • Edit public account – allows you to modify the public account’s sections:
    • information block, including Avatar, Name, Description, and Recommended deposit amount.
    • the commission amount and its mode.
    • Min subscription amount for the public account and the Subscription step.

Public account creation

To create a public account, you need to click the Create a public account button and fill in all the required fields in the sidepage that appears. The list of fields and their descriptions are available in the article on Creating a public account

Public account statuses

Обратите внимание! In order for clients to subscribe to a public account, it must be activated by an administrator. To do this, just click on the Change Status button in the row of the table with the desired account.
NameDescription
Closedpublic account is closed by the administrator (final status). After closing, the account is no longer displayed in the list of public accounts for clients. Subscription to it is impossible
Activepublic account is activated by the administrator
Unverifiedinitial status of the public account, requires verification by the administrator
Rejectedpublic account publication rejected by the administrator
Pausedcopying trades from the public account has been suspended by the administrator. The positions of the public account and subscribers are synchronized after switching back to the Active status

The operation mechanism of subscription to public accounts in relation to the client terminal

If there is no position for the instrument in the subscription, synchronization does not occur.

If the client has an existing position, it will be closed.

If there is a position on the public account, the position will be opened.

  • For synchronization, the system checks the instrument's availability and market session status.
  • If the instrument is unavailable, the user is notified. Resubscription is possible only after stopping or fully unsubscribing and then re-subscribing.
  • If the session is offline, the order will be placed one minute after the session starts.
  • The order remains active for 20 seconds; if not executed:
    • Multiple execution attempts are made, following the logic outlined for the client terminal.
  • If an order is canceled due to insufficient margin or currency required for the subscription (in the case of non-margin accounts), the subscription will be paused.
    • When the order reaches a final status (other than executed), retry attempts are made, and the client receives a notification about the instrument's unavailability.
    • If the order is not executed within 20 seconds, a cancellation request is sent, and the system waits for 10 seconds:
      • If the order receives a final status (other than executed), retry attempts are made, followed by a notification to the client.
      • If the order remains active, the instrument is marked as unavailable, and the client is notified.
      • Once the order is executed, the instrument becomes available for synchronization.
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