Help Center
Our products knowledge base for customers
User page
User page
In the user card information about the user is displayed:
Name | Description |
---|---|
First and last name | user's first and last name |
Status | User Status |
User ID | user’s number |
user's email address | |
Phone | user's cell phone number |
Locale | user localization (what language the user speaks) |
2-factor authentication | two-factor authentication parameters |
Created | date and time when the user was created |
All user data can be changed by clicking the button.
Click Edit
to make changes in the user card. Here you can also connect Telegram bots and reset your password.
To change the two-factor authentication method or disable it, select the desired option.
The following two-factor authentication methods are available:
Name | Description |
---|---|
Off | two-factor authentication is disabled. The user will only need a username and password to log in. |
Two-factor authentication is enabled. User will need a username, password, and the code from the email sent to the user's email address to log in. | |
OTP | two-factor authentication is enabled. To log in, the user will need a username, password and code from the application with temporary access codes. |
two-factor authentication is enabled. To log in, the user will need login, password and code from the WhatsApp. |
To delete a user, just click the
button and confirm the deletion in the window by clicking the "OK" button.
Members
The user page provides information about the user's affiliation to certain accounts and profiles.
In this field, you can see information about which account and profile the user is linked to (from which account the user can trade).
The following information is available in the Members section:
Name | Description |
---|---|
Member ID | membership number |
Profile name | profile name |
Role name | role name |
Account links | account links |
Display name | display name |
Access set | access type |
To add a user to a specific account and profile, click the button.
Then you have to choose a profile and a role to link the user with.
The types of roles and access rights available are as follows:
Name | Description |
---|---|
Full access | full access |
Client | client |
Dealer | dealer |
Read only | view only |
Full access Verify | full access verified |
Multiaccount trader | trader with several accounts |
Email/telegram notifications | sending notifications to email or telegram |
You can remove or change the account and profile linkage, as well as access rights, by clicking button or
button in the "Actions" section.
Phone verification
In this subsection the code for user verification via phone call is configured.
To check the validity of the code provided by the user, enter it in the Verification code
field and click CHECK.
To set a new code - click Set new verification code
.