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Channels
Channels
The Channels tab of the Events section displays the broker's notification channels and the connectors used to send messages through them.
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The list of channels available to the broker is defined by the Unity team (at the broker's request). The broker can add a channel available to them to the table or remove a channel from the table.
Table contents:
| Name | Description |
|---|---|
| Connector ID | The connector used to send messages through the channel |
| Channels | The notification channel, e.g. Email or Telegram |
| Usage | Country restriction of the channel: No limitations - no restrictions, Exclude countries - the channel is not used for the selected countries, Specify the allowed ones - the channel is used only for the selected countries. The number of selected countries is shown in brackets |
The Add channel button opens a sidepage for adding a channel.
The pencil icon in a row opens the Edit channel sidepage for changing the channel, the trash can icon deletes the channel.
Adding and changing a channel
The following fields are available in the channel sidepage:
-
Connector ID- the notification connector that will be used to send messages; -
Channel- the notification channel:SMS,Push,Email,TelegramorWhatsapp(required field).
For the SMS and Whatsapp channels, the Usage field is also available. It allows you to restrict sending messages by the countries specified in the recipients' profiles:
No limitations- messages are sent without country restrictions;Exclude countries- messages are not sent to profiles from the countries selected in theCountriesfield;Specify the allowed ones- messages are sent only to profiles from the countries selected in theCountriesfield.
Click Save to save the channel. The Cancel button closes the sidepage without changes.