Help Center

Our products knowledge base for customers

Channels

Channels

The Channels tab of the Events section displays the broker's notification channels and the connectors used to send messages through them.

events_channels.png

The list of channels available to the broker is defined by the Unity team (at the broker's request). The broker can add a channel available to them to the table or remove a channel from the table.

Table contents:

NameDescription
Connector IDThe connector used to send messages through the channel
ChannelsThe notification channel, e.g. Email or Telegram
UsageCountry restriction of the channel: No limitations - no restrictions, Exclude countries - the channel is not used for the selected countries, Specify the allowed ones - the channel is used only for the selected countries. The number of selected countries is shown in brackets

The Add channel button opens a sidepage for adding a channel.

The pencil icon in a row opens the Edit channel sidepage for changing the channel, the trash can icon deletes the channel.

Adding and changing a channel

The following fields are available in the channel sidepage:

  • Connector ID - the notification connector that will be used to send messages;

  • Channel - the notification channel: SMS, Push, Email, Telegram or Whatsapp (required field).

    events_channels_edit_ru.png

For the SMS and Whatsapp channels, the Usage field is also available. It allows you to restrict sending messages by the countries specified in the recipients' profiles:

  • No limitations - messages are sent without country restrictions;
  • Exclude countries - messages are not sent to profiles from the countries selected in the Countries field;
  • Specify the allowed ones - messages are sent only to profiles from the countries selected in the Countries field.

Click Save to save the channel. The Cancel button closes the sidepage without changes.

Didn't find what you were looking for? Contact to support@unity.finance. We will be happy to help 24/7