Travel rule

Travel rule ensures compliance with regulatory requirements when working with crypto addresses.

When creating the first withdrawal or deposit request, the client fills out a specialized questionnaire of the Payment method type. The client fills out the questionnaire specifying their crypto wallet address, after which the questionnaire is submitted to this section for data verification by the broker.

Please note! The following steps must be completed before using this functionality: - Create a Travel rule questionnaire in the KYC section; - Attach the questionnaire to the client's Profile or to the broker's profile (if the functionality needs to be applied to all clients); - Enable the Check crypto address by whitelist checkbox in the broker's Payment settings.

Functionality for managing client crypto wallet addresses is available in the Whitelists tab of this section.

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The section table contains data on questionnaires submitted by clients for the whitelisting procedure. It is filled in by the client upon the initial deposit request (when requests are received via a payment connector) and withdrawal request:

Name	Description
ID	Identifier of the questionnaire submitted for review.
Client	The client profile that submitted the questionnaire for review.
Currency	The asset the client will use within the network.
Payment system	The blockchain for the asset used by the client.
Payment type	The payment type specified in the request — withdrawal or deposit.
Status	Questionnaire status: Confirmed — the client can use the address for
Created	Date and time the request was created.
Submitted at	Date and time the questionnaire was submitted for review.

Questionnaire statuses:

Please note! Until verification by the broker (status Confirmed), the client will not be able to use the address for deposits or withdrawals.

Name	Description
Draft	The client has started filling out the questionnaire but has not submitted it to the broker for review.
Under review	The client's questionnaire has been taken into processing by the broker (technical status).
On hold	The client submitted the questionnaire to the broker for review, but the broker required additional time to process the request (technical status).
Additional info required	The review has been completed but discrepancies were found. A questionnaire in this status can be edited by the client and resubmitted to the broker.
Rejected	The questionnaire did not pass the broker's review.
Confirmed	The questionnaire passed the broker's review. The client can use the wallet for deposits and withdrawals.

Request verification

Clicking on the ID of a questionnaire review request (crypto wallet address) in the table will open the request card.

After reviewing the questionnaire fields, the broker can verify the client by clicking the Change status button and setting it to Verified:

Any other status can also be assigned to the questionnaire to indicate a particular stage of the review process.

By enabling the Mark wrong checkbox and adding a comment (visible to the user), the questionnaire will be assigned the status Under review.