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Applicants
Applicants
The subsection contains a list of profiles for which the current verification statuses are specified:
The following columns are available for each record in the table:
Name | Description |
---|---|
ID | ID of applicant in the system |
Profile ID | Profile ID and it's name in the system |
Step | Step of the questionnaire, where the profile is situated (for unverified and manually verified profiles a dash is displayed) |
Status | Current status of the profile |
Created | Date and time the application was created |
Updated | Date and time the application request was updated |
Filtering of records by profiles and statuses is available in the table.
Please note! When navigating to other sections of the system, the filter configuration is preserved.
The button with three vertical bars allows to specify visible fields of the table. The button with a back arrow allows setting up default visibility settings.
The Save to XLS button allows downloading the applicants table.
List of possible statuses:
Name | Description |
---|---|
Undefined | Client has created an account/profile, no confirmation is required at this stage |
Profile verification is required | Client has created an account/profile |
Profile under review | Client sent all the steps for verification |
An update is required | Displayed if there are steps to be corrected |
Profile is verified | The reviewer has set the status to Verified |
Profile verification is rejected | The reviewer has set the status to Rejected |
Profile verification is expired | Profile data is out of date. The client needs to update the data/re-verify |
Re-verification is required | Profile correction in process (not completed). The client have to complete the data update to send for re-verification |
Profile under re-review | Updated profile information has been sent for verification |
A re-update is required | Displayed if there are steps that need to be corrected as part of the profile update |
Applicant card
Clicking on ID
will open the applicant card. The applicant card allows the reviewer to verify the user's profile. The data sent by the user for verification is displayed here.
The current profile status is displayed in the upper right corner. The current profile status is displayed in the upper right corner. There is also a Change status
button, which allows you to immediately check the profile of any profile, ignoring all verification stages.
The following information is provided on the applicant's card:
Name | Description |
---|---|
ID | Applicant ID |
Profile | Profile ID |
Created | date of application creation |
Updated | date of application update |
Expires on | questionnaire expiration date (if specified) |
Please note! Fields set as mandatory are marked with an asterisk.
Questionnaire statuses are assigned manually by the reviewers:
Name | Description |
---|---|
Draft | The questionnaire is partially filled out by the user. |
Submitted | The questionnaire has been sent by the user for verification. |
Review | This status is assigned to the questionnaire after the first clicking Mark wrong in one of the fields of the questionnaire, checking the Correct data checkbox or manually changing the status of the questionnaire in the applicant's card. |
Hold | This status is assigned to the applicant's application form to indicate that the application form is being held for review. |
Additional info required | The reviewer assigns this status if the user has to make clarifications/corrections to the questionnaire at one of the steps. |
Rejected | The applicant's questionnaire is rejected. The user sees the status, but cannot make changes to the questionnaire. |
Level expired | set automatically if the expiry date of the questionnaire has come |
Verification completed | Verification of the applicant's profile has been successfully completed, the profile has been verified. The user sees this status and at this stage gets access to trading on the platform. |
When the application is moved to one of the following statuses, the client will receive an email notification:
- Submitted
- On hold
- Rejected
- Level verified
- Level expired
- Additional info required
Please note! When changing the status toVerified
, the reviewer can also set its expiry period in theExpires in
field - 1, 2, 3 years or specify own option. After this period expires, the client will have to go through the verification level again.Without verification period
option allows to not to specify a verification period.
The Mark wrong
field allows the reviewer to enter a comment that the applicant will see if the questionnaire is returned to him after the review.
The Correct data
checkbox allows the reviewer to mark that the data in the field is correct.