Applicants

The subsection contains a list of profiles for which the current verification statuses are specified:

The following columns are available for each record in the table:

Name	Description
ID	ID of applicant in the system
Profile ID	Profile ID and it's name in the system
Step	Step of the questionnaire, where the profile is situated (for unverified and manually verified profiles a dash is displayed)
Status	Current status of the profile
Created	Date and time the application was created
Updated	Date and time the application request was updated

Filtering of records by profiles and statuses is available in the table.

Please note! When navigating to other sections of the system, the filter configuration is preserved.

The button with three vertical bars allows to specify visible fields of the table. The button with a back arrow allows setting up default visibility settings.

The Save to XLS button allows downloading the applicants table.

List of possible statuses:

Name	Description
Undefined	Client has created an account/profile, no confirmation is required at this stage
Profile verification is required	Client has created an account/profile
Profile under review	Client sent all the steps for verification
An update is required	Displayed if there are steps to be corrected
Profile is verified	The reviewer has set the status to Verified
Profile verification is rejected	The reviewer has set the status to Rejected
Profile verification is expired	Profile data is out of date. The client needs to update the data/re-verify
Re-verification is required	Profile correction in process (not completed). The client have to complete the data update to send for re-verification
Profile under re-review	Updated profile information has been sent for verification
A re-update is required	Displayed if there are steps that need to be corrected as part of the profile update

Applicant card

Clicking on ID will open the applicant card. The applicant card allows the reviewer to verify the user's profile. The data sent by the user for verification is displayed here.

The current profile status is displayed in the upper right corner. The current profile status is displayed in the upper right corner. There is also a Change status button, which allows you to immediately check the profile of any profile, ignoring all verification stages.

The following information is provided on the applicant's card:

Name	Description
ID	Applicant ID
Profile	Profile ID
Created	date of application creation
Updated	date of application update
Expires on	questionnaire expiration date (if specified)

Please note! Fields set as mandatory are marked with an asterisk.

Questionnaire statuses are assigned manually by the reviewers:

Name	Description
Undefined	This status can be assigned to an application after it has been rejected, before further statuses are determined.
Profile verification is required	The initial status assigned to an application received by the broker. This status can be changed to Profile verified or Profile verification rejected.
Profile is verified	The applicant's application verification has been successfully completed, and their profile has been verified. The applicant then sees this status and is granted access to trading on the platform at this stage.
Profile verification is rejected	The applicant's application has been rejected. The user sees the status but cannot make changes to the application.
Profile verification is expired	Set automatically when the application expires.
Profile under review	This status is assigned to an application after the first click of Mark wrong in one of the application fields, checking the Data is correct checkbox, or manually changing the application status in the applicant's profile.
An update is required	The verifier assigns this status if the user requires clarifications or adjustments to their application at any stage.
Re-verification is required	This status is assigned to an application if it was previously assigned the Profile verification required status, but the KYC procedure must be completed and re-verified.
Profile under re-review	This status is assigned to an application after a second mark indicating the need for corrections has been made.

When the application is moved to one of the following statuses, the client will receive an email notification:

• Submitted
• On hold
• Rejected
• Level verified
• Level expired
• Additional info required

Please note! When changing the status to Verified, the reviewer can also set its expiry period in the Expires in field - 1, 2, 3 years or specify own option. After this period expires, the client will have to go through the verification level again. Without verification period option allows to not to specify a verification period.

The Mark wrong field allows the reviewer to enter a comment that the applicant will see if the questionnaire is returned to him after the review.

The Data is correct checkbox allows the reviewer to indicate that the data in the field is subject to correction. After checking or unchecking the checkbox, the questionnaire is moved to the Review status.