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Steps

Steps

Each step in the platform is created by linking an existing questionnaire to it. kyc_3_ru.png

The steps in the table are represented by records containing the following fields:

NameDescription
IDUnique identifier of the step in the platform
NameStep name
Step typeStep type (Internal - a questionnaire created inside the platform, Sumsub - a questionnaire created in the Sumsub service)
Step contentStep content displays the name of the questionnaire it contains.

Each step can be deleted by clicking the Delete button in the sidepage of its edit.

Please note! The steps in the table are always sorted in ascending order of ID.

Creating a new step

The Create step button allows you to open the sidepage of creating a new step.

To create a step, select the provider - Internal or Sumsub (if integration is connected), set its name for different locales and link an existing questionnaire to it. Once the Create button is clicked, the new step will be available for use.

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Please note! Each created questionnaire can only be used in one step.

The OTP Required checkbox in the step settings allows to enable signing of the questionnaire by SMS message. In this case, when sending the questionnaire for verification, the client will have to enter the code from the SMS message sent to his phone number.

Please note! The function of signing the page by SMS message works if only the method of authorization by phone number is enabled in the broker settings (Brokers ➝ Broker ➝ Authorization).

Creating a step containing a document

Please note! To create such a step, document templates must first be created in the Documents section. Document templates that will be displayed on the questionnaire page are specified in the Document template field. {.is-info}

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Fields to fill:

NameDescription
NameThe name of the document
Document titleThe title displayed in the document window
Document descriptionA description of the document
Document footerThe text displayed to the client in the footer of the document
Document templateThe selected document templates from the Documents section
Provider levelIn the current implementation, this is an arbitrary value
Expires inThe expiration period for the document before it needs to be re-uploaded by the client
OTP requiredWhen enabled, the client must verify the form using an OTP code
Please note! If an expiration date is set for a step, this field will be locked for editing during verification.

Editing a step

The Edit button allows you to edit an existing step. The name and questionnaire can be changed in any of the steps. Similar localization content can also be changed. Once you click Update, the changes will be applied.

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