Help Center
Our products knowledge base for customers
Finances
Finances
The Finances section displays information about your deposits and withdrawals.
Accounts
The top part of the block displays the Total Assets and Daily P/L indicators of the account.
The main part of the block displays the accounts available to your profile:
![]()
To display information on any of the accounts, simply click on it in the list. For each account, information on the following indicators is available:
Available amountof assets (AccountCash balanceminusBlockedfunds);Margin usage;Blocked- blocked funds on the account.
The buttons with a wallet icon and arrows are used for depositing funds into the account and withdrawing them. Details are described in the article Deposit and withdrawal.
Important! The account selected in the accounts block is used for deposits and withdrawals. It is recommended to pay attention to this when performing deposit/withdrawal operations.
The button with two arrows is used for transferring funds between your accounts.
The Add account button opens a side page for creating a new account, where you only need to specify the account name and account group (we recommend clarifying the required group with your broker). Upon clicking Create account, the account will appear in the block:
![]()
Please note! You can drag and drop accounts in the list, which changes their display order in the account selectors: - in the screen header; - when logging into the platform.
Assets distribution
The block displays a chart showing the allocation of assets in the account across categories:
![]()
The right side of the block shows the asset amount by category in the account's currency.
To display the chart and figures as percentages, simply click the Percent button.
If there are no assets on the account, a corresponding stub will be displayed instead of the diagram.
Requests
This tab displays information about deposit/withdrawal requests made on your current account. You can also add a new payment method and create a new deposit or withdrawal request in this tab.
Details on the contents and functionality of this tab are described in the Requests article.
Transfer
The table displays information about fund transfer requests between your accounts.
![]()
Table content:
| Name | Description |
|---|---|
| Transaction ID | The transaction ID in the system |
| Account | ID and name of the account to which (for outgoing transfers) or from which (for incoming transfers) the transfer was sent |
| Amount | The amount of funds in the request. The value input is validated according to the netting scale of the chosen asset. |
| Asset | The asset used for the transfer |
| Netting Date | The settlement date of the transaction |
| Transaction Date | The date the transaction was performed |
| Transaction Time | The exact time of the transaction (in the selected time zone) |
To transfer funds between your accounts, you need to specify the withdrawal account, the deposit account, the transfer amount, and then click Transfer. The corresponding transaction will be displayed in the Transfer table.
![]()
Instructions
The table contains information about submitted instructions for securities transfer to their storage location (depository):
![]()
Table fields:
| Name | Description |
|---|---|
| ID | instruction identifier |
| Direction | Receipt - for transferring securities from another depository or from another broker to the custodian of your current broker, or Delivery - for debiting and transferring securities from an account with the current broker; |
| Broker | Broker ID |
| Instrument | instrument (for receipt or delivery) for which the instruction was created |
| Account | trading account participating in the transfer |
| Amount | Amount of securities in the instruction. For stocks - number of shares, for bonds - total nominal value. |
| Status | current status of the instruction (managed by the broker) |
| Custodian account | depository account specified when creating the instruction |
| Trade settlement | ID of generated trade settlements (for instructions with status Verification in progress or Executed). |
In the table, you can sort instructions by Status:
New- instruction created and sent to the broker;Accepted- after broker approval;In progress- after creating a trade according to the instruction. If the request has moved to this status, it cannot be canceled;Completed- after trade settlements have occurred;Canceled- if the instruction was canceled.
Clicking on the Custodian request button will open a sidepage containing details of the client profile's custodian accounts:
![]()
In the sidepage, you can also create a new custodian account by clicking the Add custodian request button and filling in the following details:
| Name | Description |
|---|---|
| Custodian or Broker name | name of the custodian or broker where the securities are stored |
| Custodian account number | account number where the securities are stored |
| Comment | comment on the instruction |
It will also be necessary to attach a document in .pdf format confirming the existence of an account with the custodian/broker.
Click the Add asset transfer request button to open a sidepage for creating a new instruction:
![]()
The following fields must be filled in the sidepage:
| Name | Description |
|---|---|
| Direction | direction - receipt (Receipt) or delivery (Delivery) of securities |
| Documents | supporting documents for delivery instructions. For example, an account statement confirming that these securities actually belong to the account (may be necessary for compliance with regulatory requirements, KYC procedures, and subsequent audits) |
| Change of beneficial owner | when changing the beneficial owner, you must attach a supporting document |
| Security | security to be transferred/received |
| Amount | Amount of securities. For equities - number of shares, for bonds - total nominal value. |
| Custodian account | custodian account for transferring/receiving securities |
| email address of the contact person | |
| Phone | phone number of the contact person |
| Contact person | name of the contact person |
| Reason for securities transfer | reason for securities transfer (required field) |
| Additional information | additional information for the instruction (if necessary) |
Please note! To be able to create such a request, a custodian account is required.
Clicking on any instruction in the table will open a sidepage where you can view the filled details and also - cancel the instruction by clicking Cancel instruction:
![]()
In the window that opens, enter the reason for canceling and click Cancel instruction:
![]()
Please note! Once an instruction is in theCanceledorVerification in progressstatuses, no further actions will be possible.
Margin
Margin section shows you the general information about your available and used margin, total assets, unrealized P/L, expected settlements and assets market value.
![]()
A detailed description of the indicators, as well as a description of the Balances block displayed for non-margin accounts, can be found in article on margin widget.
Currency exchange
This feature allows you to exchange currencies by placing Market IOC trading orders with instant execution.
When you click the Exchange button, a window for selecting the currency to exchange opens first. After selecting the source currency, select the currency you want to receive:
![]()
The selection lists display the current exchange rate for each available currency. The list of currencies available to receive depends on the selected source currency: it contains only currencies for which a corresponding exchange instrument is available.
If a currency is temporarily unavailable for exchange, for example outside the main trading session, it cannot be selected. The time when the nearest main session starts and the currency becomes available is displayed next to it.
In the Exchange from field, you can select one of the account currencies to exchange. The Exchange to field determines the currency that will be credited to the account. You can swap the currencies using the button between the fields. The available balance of the selected currency is displayed below the field. If there are no available funds, you cannot enter an amount in the You sell field.
In the You sell field, specify the amount of currency to exchange. The You buy field displays the calculated amount of currency to receive. If you enter an amount that exceeds the available balance, the platform displays an error and does not allow the exchange to be performed.
Rate displays the current exchange rate calculated based on the corresponding market trade price. For example, when buying EUR with USD, the market order for the exchange is created based on the EURUSD instrument at the sell price.
If the exchange instrument has several tenors, the rate and the order are based on its main tenor. If there are currently no quotes for the main tenor, the first tenor with quotes is used.
Note! The amount of currency to receive must be equal to or greater than the minimum order size for the instrument and comply with the minimum order increment.
After clicking Exchange, the order is placed and executed, and the received funds are displayed in the account.