Help Center
Our products knowledge base for customers
User settings
User settings
In this section you can make the necessary settings for convenient work with the platform.
Easy settings
The main settings are presented here.
In the header of this section you can choose the localisation language of the platform and its colour scheme. There is also a switch between easy and advanced user settings.
Margin
Use MT5 margin style
enables the margin display view as in the MT5 system.
Balance
Balance
is used to display the balance and main trading indicators in the trading terminal header.
- Margin usage
- Total assets
- Expected settlements
- Unrealized P/L
You can learn more about trading metrics in Margin
article
Data update frequency
To optimise system performance, you can configure how often incoming data (price subscriptions/quotes) is updated. Each indicator can be configured separately. The refresh rate affects browser performance. If the refresh rate value is low, the browser may take a long time to respond to commands.
Advanced settings
The section includes all the easy settings and range of tools for fine tuning.
Profile
Profile details
This section displays your pfofile details such as First and Last Names, Phone number and Email. Also it shows the profile's questionnaire in its current form. Current profile status is shown next to name. When you fill out the fields on the verification page, they will also be filled out and available for preview here.
Security
2-factor authentification
Here you can enable and set up two-factor authentication for your account by selecting the appropriate method for it - Email, TOTP apps (one-time password generation apps), WhatsApp or SMS.
Enabling authentication with TOTP apps
(one-time password generation applications) takes three steps:
- Installing one of the TOTP apps (recommended ones are presented in the section)
- Scanning the QR code in the downloaded app
- Confirm that the specified authentication method is enabled with a one-time password
In the future, no additional password entry will be required when switching the authentication method from/to TOTP.
Logout
Here you can set the time to automatically log out when inactive.
Password
Here you can change your password.
To set a new password, enter the current password in the Current password
field. Enter the new password in the New password
field and repeat the entry in the Confirm new password
field.
The password requirements are listed at the bottom of the section.
Subscriptions speed
Data update frequency
This setting duplicates the Data update frequency
from the easy settings.
Onboarding
Here you can switch on or off onboarding, i.e. the product learning process.
Onboarding beacons
When you enable this option, the system will display beacons to help you adapt to the platform faster and easier.
When the Show all
option is enabled, onboarding beacons will be displayed in all system sections at once.
If you missed something, press Reset all parts
to reset your onboarding progress and start learning again.
Notifications
Here you can set the notifications settings.
The Audio notifications
option allows the system to play a sound when notifications are on.
The Notifications position
defines in which part of the screen notifications will be displayed: at the Top
or at the Bottom
.
Client notifications
This subsection allows you to configure the types of critical notifications.
Please note! Audio notification of critical events will be enabled even if the Audio notifications
setting is turned off.
You can also enable Permanent sound of critical notifications
using the corresponding option.
Please note! This alert will remain active until the user clicks the Bell
button or 5 minutes have passed since the alert was triggered.
The list of events for which critical notifications can be configured is provided below in the Table setting
list.
Public account
In this subsection, you can open a public account for other users to subscribe to.
To create a public account, click the Create Public Account button and fill out all fields in the side page that opens:
Please note! There's a possibility to set the different localizations for the public account to users with different locales in the top right corner. To set an additional localization, click on the language name and fill the corresponding fields for the locale.
Name | Description |
---|---|
Avatar | The public account image which will be shown to users |
Name | The name of the public account |
Description | Description of the public account |
Recommended deposit | Deposit Recommended deposit for subscribing to the public account |
Subscription type | For Profit sharing - the percentage that will be charged to the subscriber when receiving profit from copying and the mode (set frequency of profit transfer or profit from the position) should be specified. In the case of a Fixed type - the size of the fee, its currency and the period of its collection are indicated. |
Minimum subscription amount | Minimum amount that must be available on the account to subscribe to the public account |
Subscription step | The increment by which the subscription amount can be increased or decreased by the client (available in the app) |
By clicking the Create Public Account button in the side page, the public account will be created. After verification by the administrator and changing its status to Active, other users will be able to subscribe to it.
All fields of an existing public account can be edited.
By clicking the Close public account button, the account will no longer be visible to other users, and the ability to subscribe to it will be removed.
Trading ➝ General
The Quick trade
option enables or disables quick trade.
Enable the Execution warning
option to display warnings in the ticket when attempting to set Stop/Limit price above/below the market price.
The Quick trade
option enables or disables quick trade.
Bitcoin Unit
is responsible for bitcoin display units.
Position
The Position closing confirmation
option enables position closing confirmation.
SL/TP percentage variation
- here you can set the limits of percentage variation, in which SL/TP will be displayed when the market price approaches the order price.
Order
The Order confirmation
checkbox enables the display of the order confirmation window for a trade.
Use retail mode for Stop orders
- using Retail mode
means that the Stop-Loss execution price is tracked on the same side as the execution.
Pricing mode
allows you to select the type of prices sent by the provider.
Name | Description |
---|---|
Pricing mode BEST | is strictly recommended for retail clients trading small volumes. This pricing mode provides the best available Bid and Ask prices in the market at a given time, as it can be provided by your liquidity provider(s). |
Pricing mode VWAP | strictly recommended for professional clients trading large volumes. The weighted average price of the portfolio at the current moment of time provided by your liquidity provider(s). |
Pricing mode SWEEP | strictly recommended for professional clients trading large volumes - the currently worst portfolio price is set to guarantee the required volume, as it can be provided by your liquidity provider(s). |
Order settings
allows you to configure the type of order execution by entrainment.
Ticket
The Ignore previous order type
option - allows to ignore previous saved Order Type
and Time In Force
values for instruments, categories and assets.
Trading ➝ Trading amounts
In Trading amounts
you can customise the volume ruler in a convenient way. You can customise it separately for each instrument category.
Click +
to add a new volume to the ruler.
To add volume sets for derivatives, click ADD CUSTOM SET
under the category.
Remember to save your changes at the end.
Appearance
Display settings for the trading terminal.
Appearance ➝ General
Here you can configure the localisation language of the platform and set basic display settings.
The enabled Coloured quotes
option colours the quotes.
Show pricing mode switcher
displays the Pricing mode
selector at the top of the trading board.
Notify on release
allows you to receive notifications about the release of a new version of the trading terminal.
Color theme
allows you to select the colour theme of the trading terminal.
Appearance ➝ Widgets
Ticket
Here you will find the ticket display settings.
View
allows you to select the type of ticket displayed by default - simple or professional.
If the Ticket instrument info
option is enabled, a block of instrument info is displayed in the ticket, under the category.
The Day / Day range
option shows the daily price range in the ticket.
Chart
Here you will find the settings for displaying the chart.
The View
setting allows you to select one of the chart display options:
Simple
- quick and convenient chart with basic functionalityAdvanced
- a full-fledged chart with all necessary toolkit for work
Market depth
Here you will find the settings for displaying the market depth.
Market depth column style
- selector of Market depth display option - with one or two columns.
Number of lines
- defines the number of lines in Market depth.
Appearance ➝ Margin
This setting duplicates the Margin
of the easy settings.
Appearance ➝ World time
Here you can configure the time display of different time zones in the lower part of the trading terminal.
The My time
option - allows you to display your local time.
Click Add timezone
to add time in different time zones.
Account closure
To close an account, you must click the Close account button and confirm the action using a one-time code.
Please note! To close an account, all positions on it must also be closed and the balance must be zero.